DROP OFF UPDATE - Because quality deserves attention, time and space.

We are delighted that REAWAKE enjoys the trust of over 5,000 customers who sell their treasures with us – and that around 100 new customers join every month .
We sincerely thank you for this trust, which expresses great appreciation for our work. It demonstrates that our personal, high-quality, and sustainable approach is the right one.

As more and more customers share their treasures with us, we want to ensure that we can continue to treat each piece with the same care, quality, and attention that defines REAWAKE, and that all treasures find a place in our stores.
To ensure this commitment in the long term, we are making some adjustments, particularly in the clothing and footwear categories, both in light of current events and with foresight .

These changes help us maintain the highest quality of our work and the success of our clients—and continue to find new homes for approximately 80% of all treasures.

This particularly affects the footwear and ready-to-wear (RTW) categories, where we are making the following transparent adjustments:

Adjustments in the footwear and ready-to-wear (RTW) categories

PRICING

In the future, REAWAKE will decide on pricing alone.
This is how we ensure fair market prices and an efficient sales process.

CONDITION

For RTW and shoes, we are currently only accepting items in top condition and without any relevant signs of wear.

DROP-OFF AT BONGÉNIE ZURICH

Friday is not a drop-off day.
Customers are welcome to book an appointment at our boutique at Brandschenkestrasse 43 instead. Appointments are subject to availability.

PAYOUT SHARES

For RTW and shoes, we adjust the payout percentages slightly—by no more than 10%, depending on the category and selling price.

These adjustments will take effect on Monday, October 13, 2025 , and will help us treat each piece with the attention it deserves. Best regards, Your REAWAKE Team

Why REAWAKE?

Together we extend the life cycle of high-quality fashion treasures and thus contribute to a more sustainable fashion industry.

Simple

You decide what you want to pass on, we do the rest.

Reliable

We will find a new home for your treasures quickly and at the best possible price and you will receive up to 70% of the sales price.

Transparent

We communicate openly about the prices of your treasures and our conditions.

We take care

Authentication

Our team of experts takes a lot of time to check the authenticity of the treasures.

Pricing

Our prices are fair and are set based on experience, expertise and research. It is in our interest to sell the piece for the highest possible price. You are welcome to tell us your price expectations.

Selling

We have the same goal - to find a new home for your treasure. We would like to ask you to trust us to choose the right sales channel based on our experience and daily dynamics.

Your profit

REAWAKE Sales price in CHF Bags & Accessories shoes Clothing

< 400

50%

30%

30%

400 - 2,000

50%

40%

40%

2,001 - 6,000

60%

50%

50%

> 6,000

70%

50%

50%

VP = Verkaufspreis; Access. = Accessoires

This is how the treasures come to us

Drop-off: with us

REAWAKE Store Bongénie, Zurich
Monday & Wednesday, Friday is no longer a Drop-Off Day
10am–2pm / 3pm–6pm

REAWAKE Store Glattzentrum, Zurich
Wednesday
10am–2pm / 3pm–6pm

REAWAKE Store Maggs, Bern
Wednesday & Friday
10am–2pm / 3pm–7pm

REAWAKE Store Bongénie, Geneva
Thursday 9:30–20:00
Friday 9:30–19:00

Shipping: to us

Send us pictures of your treasures to:

sell@reawake.ch
Whatsapp: +41 44 300 30 07

We’re currently experiencing technical issues on WhatsApp and are temporarily unavailable there.

We make the selection and provide you with a shipping label.

Pick up at your place

We would be happy to come to your place and help you sort out your treasures.

Please contact our Sell with Us team in advance:
sell@reawake.ch

Outside these times you are welcome to arrange an appointment with us at our headquarters in Zurich:

Return of unsold Treasures

After three months, the consignment period comes to an end, and any Treasures that have not found a new home can be collected.

Collection is only possible by appointment to ensure our team has enough time to carefully prepare the Treasures.

Treasure Guide

We receive many treasures every day and unfortunately we cannot find a new home for all of them.

Our Treasure Guide will help you choose the pieces that suit us. If you are not sure whether we will accept your treasure, you can send us photos to sell@reawake.ch .

We're happy to help!

These criteria determine our selection:

1. Condition

We take a lot of time to check and assess the condition of your treasure. You will make it easier for us to see your treasure in all its beauty if you consider the following points:

  • Bags :
    Take one last look into your bag to make sure there isn't anything in it that you could miss.
  • Shoes:
    Please clean the inner and outer soles.
  • Ready to Wear: :
    We ask that you wash and clean the items of clothing before passing them on. Thanks.

2. Style

We now know our REAWAKERs very well and are able to judge which pieces and styles are in demand.

Even if the brand of your treasure is on the brand guide, we may not include the piece in our range because the model does not suit us.

3. Fire

We will be happy to find a new, happy owner for your treasures from the main collections of the following high-end brands

For special vintage treasures from brands that are not on the list, we make exceptions. You are welcome to show them to us.

A

Acne Studios
Alaïa
Alexander McQueen
Alexandre Vauthier
Aquazzura

B

Balenciaga
Balmain
Bottega Veneta
Brunello Cucinelli
Burberry
BVLGARI

C

Calvin Klein 205W39NYC
Carolina Herrera
Cartier
Chanel
Chloé
Chopard
Christian Louboutin
Christian Dior
Céline/Celine
Comme des Garçons

D

Dolce & Gabbana
Dries Van Noten

E

Emilio Pucci
En Soie
Erdem
Etro

F

Fendi
Foundrae

G

Giambattista Valli
Gianvito Rossi
Givenchy
Goyard
Gucci

H

Haider Ackermann
Helmut Lang
Hermes
Herve Leger

I

Issey Miyake

J

Jacquemus
Jean-Paul Gaultier
Jil Sander
Jimmy Choo

K

Khaite

L

Lanvin
Lion
Loro Piana
Louis Vuitton

M

Maison Martin Margiela
Manolo Blahnik
Marchesa
Marni
Max Mara

Messika
Missoni
Miu Miu
Moncler
Moschino

N

Nanushka

O

Off White
Ole Lynggaard
Olympia Le Tan
Oscar de la Renta

P

Piaget
Pomellato
Prada
Proenza Schouler

R

René Caovilla
Rick Owens
Rochas
Roger Vivier

S

Saint Laurent
Salvatore Ferragamo
Stella McCartney

T

The Row
Thom Browne
Tiffany & Co.
Tom Ford
Totême

V

Valentino
Van Cleef & Arpels
Versace
Vetements
Victoria Beckham
Vivienne Westwood

Z

Zimmermann